With over forty years experience in information design and branding consultancy, I've worked with some of the best known names in the UK, and elsewhere. I have deep experience of customer communications, dynamic documents (such as bills, statements and letters), user guides, wayfinding and corporate standards for language and design.

Public and third sector
‍Arts Council of England
Benefits Agency
CCTA
Companies House
Department for Business, Innovation and Skills
Department for Communities and Local Government
Department for Work & Pensions
Department of Health
Electoral Commission
Help the Aged
Higher Education Funding Council for England
HM Revenue & Customs
Lord Chancellor's Department
NHS Executive
NHS Improvement
National Offender Management Service
Office for Students
Revenue Commissioners (Ireland)
Royal Mail
UK Passport Agency
Veterans Agency

Energy
‍British Gas
Eastern Electricity
ESB (Ireland)
London Electricity
Nexen Energy
Opus Energy
Powergen/E.ON
Scottish Hydro Electric
Shell
SWEB
TXU Energi
Virgin Energy
Yorkshire Electricity

Publishing
‍Bible Society
Hodder & Stoughton
The Lancet
Oxford University Press
Reed Elsevier
Royal Pharmaceutical Society of Great Britain

Telecommunications
‍British Gas Communications
BT
Cable & Wireless
Eircom (Ireland)
Jersey Telecom
S.W.I.F.T. (Belgium)
T-Mobile
Tele Danmark (Denmark)
Telenor (Norway)
Vodafone

Financial services
‍Aegon
Alliance & Leicester
AXA
Barclaycard
Barclays
BBVA (Spain)
Budget Insurance
Canaccord Genuity
Direct Line Insurance
Egg
FBD Insurance (Ireland)
FWD Insurance (Hong Kong)
Henderson Investors
Jordan Ahli Bank
Lloyds Private Banking
Norwich Union
Police Mutual Assurance Society
PPP healthcare
Sanitas (Spain)
Skandia
Standard Life
Virgin Direct
Waverton Investment Management
XL Catlin

Others
‍AAA (USA)
Accenture
Airbus
Argos
Avon Cosmetics
BAA
Camelot
Hasbro Games
McKinsey & Company
Natural History Museum
OAG
Thomas Cook
Unilever
Xerox